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Nitro Casino Withdrawal Test: Trustly Transaction Examined

Posted on July 24, 2024 | 11:43 am
Nitro-Casino-Test-Report-Withdrawal-of-EUR-50-via-Trustly-Comes-with-EUR-3-Fee

Nitro Casino, known for its Pay N Play feature that allows instant account funding without registration, recently underwent a test by a Finland-based tester to scrutinize its withdrawal process. The test, conducted by the “From the Players for the Players” team, aimed to provide potential players with a transparent view of the casino’s operations, particularly regarding fees associated with withdrawals.

 from the lcb.org team, began by depositing €200 through Trustly on July 1, 2024. This deposit method leverages the Pay N Play model, highly popular in Sweden, Finland, and Estonia, which extracts necessary player data directly from Trustly, eliminating the conventional registration hurdles and expediting the gaming process.

Following a series of gameplays across various popular titles such as ‘Gates of Olympus 1000’ and ‘Sweet Bonanza 100’, the tester initiated a withdrawal of €50 on July 3, 2024. This transaction was completed by July 4, 2024, but notably, the tester received €47 instead of the full €50 due to a €3 transaction fee imposed by the casino.

The fee, although small, highlights a crucial aspect of online gaming that can affect player satisfaction—transparency in transaction costs. According to the test report, the fee was clearly communicated during the withdrawal process and detailed within the casino’s terms and conditions. This transparency helps set proper expectations with users, thereby preventing potential dissatisfaction.

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Wide Range of Games

Nitro Casino, licensed by Malta and part of the PressEnter Group, boasts an extensive selection of games developed by some of the industry’s leading providers including Pragmatic Play, Push Gaming, and Quickspin. Besides its strong game portfolio, Nitro Casino offers various payment methods and maintains robust promotional and loyalty schemes aimed at enhancing player retention and satisfaction.

During the test, no Know Your Customer (KYC) documentation was required, which aligns with the streamlined processes promised by Pay N Play casinos. However, the terms stipulate that ID verification may become necessary under certain conditions, such as when cumulative deposits reach €2,000.

This particular test also highlighted the casino’s efficiency in processing withdrawals. The terms assert that the operator aims to process pending withdrawals within 24 business hours, a standard that was evidently met in this instance. Moreover, the withdrawal terms include a clause that the casino reserves the right to charge for administrative costs caused by withdrawals, which was applicable in this test scenario.

In conclusion, while no player enjoys fees, the clarity and upfront communication about such charges by Nitro Casino contribute to a transparent customer experience. The casino’s performance during this test showcases its commitment to fast and efficient service, albeit with certain costs to the player. Overall, Nitro Casino appears to be a reliable choice for those valuing swift and straightforward online gaming experiences, supported by transparent financial transactions.

Source:

LCB. July 18, 2024.

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